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Get the support you need for seamless crypto trading. Our dedicated team is ready to assist you with any questions or issues you may have.
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24 hoursFrequently Asked Questions
Find quick answers to common questions
No! That's our specialty. No KYC Coins allows you to trade cryptocurrencies without completing Know Your Customer verification. You can start trading immediately with just an email address.
To make a deposit, log into your account, navigate to the 'Wallet' section, select the cryptocurrency you want to deposit, and copy the provided wallet address. Transfer your funds to this address from your external wallet.
Withdrawal limits vary by cryptocurrency and account level. Fees are competitive and displayed before you confirm any transaction. Check our 'Fees' page for the most current information on withdrawal limits and costs.
We use industry-standard security measures including cold storage for the majority of funds, two-factor authentication, SSL encryption, and regular security audits. Your funds are protected by multiple layers of security.
We support major cryptocurrency pairs including BTC/USDT, ETH/USDT, BTC/ETH, and many others. Visit our 'Markets' page to see all available trading pairs and real-time prices.
Click 'Forgot Password' on the login page, enter your email address, and follow the instructions in the reset email. Make sure to check your spam folder if you don't see the email within a few minutes.
If your transaction appears stuck, first check the blockchain explorer using your transaction hash. Network congestion can cause delays. If the transaction is confirmed on the blockchain but not reflected in your account after 1 hour, contact our support team.
Our services are available globally, but some restrictions may apply based on local regulations. Please ensure that cryptocurrency trading is legal in your jurisdiction before using our platform.